Booking
Call us now to book your perfect Croatian holiday!
To book, or find out more, call or email Croatiagems to discuss your requirements and check availability.
To take a look at the villas, apartments and hotels available on our website, simply click on the drop down menus above.
Tel: 0871 855 1031 (from the UK)
(Calls to this number are charged at 10p per minute from a BT landline, other networks and mobiles
may vary)
Tel: 0044 (0)117 9732643 (from outside the UK)
Fax: 0044 (0)871 855 1032
Email: info@croatiagems.com
Web: www.croatiagems.co.uk
Please send any correspondance to:
Croatia Gems Ltd
3A The Mall
Clifton Village
Bristol
BS8 4DP
How to Book
.Once you have decided on the property you would like to book, call us to confirm availability and the price.
.Subject to availability and on your request, a provisional reservation will be made. We will then send you the booking form, the conditions and an invoice.
.In order to secure the booking, the following must be sent to us within 3 days of the date of the booking form and invoice:
1. Booking Form completed in full and signed by a member of your party who is over 18, accepting the booking conditions on behalf of yourself and your group members
2. Payment of the deposit (by cheque, bank transfer or credit card).
GENERAL INFORMATION
Villa Information and Services
Brochure Sheet Please refer to your brochure sheet as this is the basis on which you are booking your villa/apartment.
Linen & Towels Weekly changes of hand and bath towels and linen are included in the rental price along with cleaning at the end of your stay. Extra cleaning, cot hire, beach towel hire and many other services can also be arranged on request (please refer to the booking conditions for more information and ask us what is available at each property).
Local Amenities We try to give accurate and up to date information on the areas surrounding our properties and their amenities, and information is correct at the time of printing. Normally we can provide more details on local amenities closer to the time of your holiday but please check with us if you require specific amenities to be available as this can vary throughout the year. Generally speaking, restaurants and shops will be open as normal, and water taxis operate from the start of May to the end of October. At other times, this may not be the case – just ask us and we can let you know.
Other Please note that generally:
-Pools do not have fixed pool covers or fencing around them.
-Some gateways onto roads and the sea cannot be secured.
-Houses with internal staircases do not have stair-gates for children – stair-gates are not common in Croatia.
Please check with us if you are concerned about this sort of issue and request specific information.
Mobility Rating We try to give each property a mobility rating to give you an idea of the immediate approach to the property and the interior. This is just a guide so please ask us to check specifics if you are concerned a property may not be suitable. Please also advise us if any of your group have mobility issues:
1 = A few steps but nothing strenuous
2 = More steps (possibly interior flights of steps) but should be no problem for healthy people regardless of age
3 = Lots of steps - may be difficult for older people or those with restricted mobility
Car Recommended We have indicated for each property if we would recommend you hire a car. This is just a guide and based on our opinion so please check with us if you require specific information. Generally speaking we have recommended car hire if either a shop (particularly), restaurant or beach is not within walking distance, if the area can be quiet, if we feel you may want explore outside of the village or if you are going outside of July/Aug. Otherwise, we think a car is optional. NB if you are going to a village outside of May-Oct a car is recommended.
Additional Services and Activities We can arrange numerous extras for you in advance eg food baskets, boat hire, scooter hire, car hire, transfers, cot and highchair hire, beach towel hire, excursions and chefs. Just ask for our Additional Services and Activities Booklet for prices and to see what’s available, then call us to book!
Car Hire & Transfers We can book car hire or transfers for you so just ask us for prices and let us arrange it for you. We work with local suppliers who offer good rates and it is normally possible to drop off a hire car to your villa which gives you a bit more flexibility.
Arrival Prior to your arrival, we send you directions to the property, contact telephone numbers for our local representatives, instructions on what to do and where to go on arrival, relevant important or interesting information about the local area. All our guests are met at the property or at a suitable location by our local representative or contact who is available to you throughout your stay, 24 hours a day, in case you need them. We are also on hand 24 hours a day in the UK for your peace of mind.
Please refer to the Booking Conditions for full details...